Frequently Asked Questions
Your guide to shopping with INALBIS
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, with original tags attached, and in their original packaging to qualify for a full refund.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own for the best fit.
What payment methods do you accept?
INALBIS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your materials sustainably sourced?
We are committed to quality and ethics. Many of our collections feature organic cotton and recycled fibers, and we work exclusively with manufacturers who meet our high labor standards.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status.